At CX led sign we pride ourselves in quality service, before shipping out any signs we make sure to extensively test your signs before shipping it out. The regular products will require up to 3 to 5 business days before your order is ready to be shipped out, Please contact us for additional shipping details. Our business operating hours are Monday - Friday 9:00 am to 5:00 pm CST (excluding holidays).

PLEASE PROVIDE DETAILED PHYSICAL ADDRESS TO AVOID DELIVERY DELAYS. Please note that UPS does not deliver to PO Box addresses. Shipments that are refused or undeliverable will be subject to additional shipping cost, transaction, and insurance fees.

About Customs, Duties & Taxes
Custom policy duties and taxes vary widely from country to country and can be challenging to process. The customer is responsible for ensuring that the product, lawfully imported to the destination country. Everything LED sign won't be answerable to any import taxes, custom duties, and any charge levied by the destination country outside the USA, this may be the case in international shipments, which are collected once a shipment reaches the subject country. These charges will be borne away by the customer. These charges are uncertain can't be anticipated, which leads to delays beyond our control. So, we suggest you contact the local customs authorities for information.

Return Policy	If the product you receive is not as described or low quality, the seller promises that you can keep the product and agree the refund directly before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe). long details
Seller Service	On-time DeliveryIf you do not receive your purchase within 23 days, you can ask for a full refund before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe).

• Full Refund if you don't receive your order

  You will get a full refund if your order does not arrive within the delivery time promised by the seller.

• Full or Partial Refund , if the item is not as described

  If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.

payment instructions:
 
Customers are recommended to use Paypal to complete the payment when purchasing standard products. When purchasing customized products and large amounts, you can choose to use Western Union and TT bank transfer to complete the payment. Learn more about the "bank transfer" process.
 
Advantages of paying with PayPal
 
Safe, effective, easy to pay, and online payment.
 
Note: In order to ensure that every customer has a fair opportunity to shop from our online store, before you complete the full payment, you can also contact our customer service staff to communicate at any time to ensure that you buy satisfactory products smoothly. Thanks again